HMRC fails to answer hundreds of thousands of tax credit calls – The Guardian

HMRC fails to answer hundreds of thousands of tax credit calls – The Guardian
HMRC fails to answer hundreds of thousands of tax credit callsThe GuardianHundreds of thousands of people who ring HM Revenue & Customs (HMRC) every month to discuss their tax credits are abandoning calls in despair because they are often kept waiting in queues for at least 15 minutes, according to official government …
HMRC fails to answer hundreds of thousands of tax credit calls – The Guardian